Program Manager, Voice of the Member
Ready for a new chapter? We're hiring a Program Manager, Voice of the Member for a fully remote role open to folks across the US.
This is a remote Program Manager, Voice of the Member role open to anyone in Remote. It's a full time gig.
About the Role
About the RoleAt Chime, we believe the best decisions start with a deep understanding of our members.
As part of the Voice of the Member team, you'll help uncover what members are experiencing, why it matters. How Chime can respond.You'll help deepen and scale that understanding across the employer by turning member sentiment, feedback, and other track record signals into actionable insights.
Working across sources like support conversations, social channels, app reviews, surveys. Operational data, you'll identify meaningful patterns, investigate emerging issues, and help teams make more informed decisions on behalf of our members.
You'll also experiment with AI, automations. New ways of delivering insights so teams can access and act on the member perspective more quickly and effectively.This position is ideal for someone who loves solving ambiguous problems, connecting dots across multiple sources of information, and turning complex information into clear, compelling stories.
You'll partner closely with product teams, business leaders. Executives to help ensure the member perspective is embedded in the decisions that matter most.The base salary offered for this role and level of hands-on history will begin at $105,000.00 and up to $145,000.00.
Full-time employees are also eligible for a bonus, competitive equity package, and benefits.
Skills & Tools Mentioned
- Communication
Frequently Asked Questions
Can I work from home for this Program Manager, Voice of the Member role?
Absolutely! This Program Manager, Voice of the Member job is 100% remote.
What kind of job is this Program Manager, Voice of the Member position?
It's a full time role.
What skills are needed for this Program Manager, Voice of the Member role?
Key skills include Communication. These are core to succeeding in this role.
How do I apply for this Program Manager, Voice of the Member job?
Easy! Just tap Apply Now above and follow the steps.
Don't wait too long — roles like this fill up fast. Apply today!