Guest Services Representative (Casual)
Hey there! We're looking for an awesome Guest Services Representative (Casual) to join our remote crew — and it could be you!
This is a remote Guest Services Representative (Casual) role open to anyone in Washington, DC. It's a full time gig.
About the Role
Reporting to the Director of Guest Services, a Guest Service Group Member will be tasked with working a variety of positions. This includes greeting guests, providing general customer service. Assist patrons with finding their seats, providing information and directions, assisting with problems/issues, working elevator shifts, scanning tickets at entry and controlling ticket access points throughout the Arena.
Key Responsibilities
- Strong interpersonal and communication skills are a must.
- The employee must maintain a neat, clean and well-groomed appearance
- Assist guests with directional and informational inquiries
- Must show commitment and willingness to provide excellent customer service.
- Accommodate guests with disabilities
- This is a casual, non-union, hourly position
- High School diploma or equivalent required.
- Interact in a professional manner when dealing with other building staff, clients, guests, supervisors and corporate staff.
- Must be able to work in a fast-paced environment.
- Assist customers with general CFA event and venue information.
- All positions require individual to pass a pre-employment background check.
- Preferred background: • Candidate must be available to work evenings, weekends and holidays.
Skills & Tools Mentioned
- Communication
- Customer service
Frequently Asked Questions
Can I work from home for this Guest Services Representative (Casual) role?
Absolutely! This Guest Services Representative (Casual) job is 100% remote.
What kind of job is this Guest Services Representative (Casual) position?
It's a full time role.
What skills are needed for this Guest Services Representative (Casual) role?
Key skills include Communication, Customer service. These are core to succeeding in this role.
How do I apply for this Guest Services Representative (Casual) job?
Easy! Just tap Apply Now above and follow the steps.
Sound like a fit? Go ahead and hit that apply button — we'd love to hear from you!