Conversion Optimization Manager - Apple Retail Online

Ready for a new chapter? We're hiring a Conversion Optimization Manager - Apple Retail Online for a fully remote role open to folks across the US.

This is a remote Conversion Optimization Manager - Apple Retail Online role open to anyone in Remote. It's a full time gig.

About the Role

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online unit, we are in charge of Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our position is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and the company is looking for someone to help us do extraordinary things. At Apple, every digital interaction is an opportunity to create something meaningful — and this opening sits at the heart of that mission. As the manager of our Conversion Optimization team within Retail Online Analytics, you'll lead a talented group of data scientists who explore and shape how millions of customers discover, explore. Purchase Apple products online. You'll drive the strategy behind site engagement analysis, on-site merchandising performance. Customer journey optimization, while stewarding a rigorous A/B testing function that turns behavioral insight into measurable business impact. If you're energized by the intersection of data, human behavior, and world-class digital commerce — this is the position where your work will be seen, felt, and trusted at scale.

This role leads a unit of analysts accountable for understanding and improving how customers engage with Apple's e-commerce site — from first click to completed purchase. You will oversee two core functions: conversion and site engagement analytics. A dedicated A/B testing practice that enables data-driven decision-making across the online retail business. This is a highly collaborative role, partnering closely with merchandising, product, and marketing teams to surface insights that directly influence the online shopping experience.

- Lead site engagement and conversion analytics — Own the team's analysis of customer behavior across the online shopping journey, including on-site merchandising performance, buy flow efficiency. Friction and fallout identification; translate findings into actionable recommendations for cross-functional partners. - Manage and grow the A/B testing function — Oversee the end-to-end experimentation practice, including test design, execution, statistical rigor. Results communication; establish standards and frameworks that scale the team's testing capability. - Deliver recurring and ad hoc reporting — Drive the development and maintenance of performance dashboards, journey analyses. Executive-ready reports that track conversion health and inform site optimization priorities. - Develop and mentor a high-performing analytics team — Provide strategic direction, coaching. Professional development for a team of data scientists and experimentation specialists, fostering a culture of curiosity, rigor, and impact.

8+ years of experience in digital analytics, web analytics, or e-commerce analytics, with hands-on expertise in clickstream data analysis and customer behavior measurement across web and app platforms 2+ years of experience managing or leading a team of analysts or data scientists, including setting analytical direction, reviewing methodologies. Supporting group growth and development Highly proficient in SQL for large-scale extraction, transformation, and analysis of behavioral datasets, with demonstrated ability to work directly with raw clickstream data at scale Proficient in Python for data science workflows — including statistical analysis, behavioral segmentation, and process automation — with hands-on exposure to modeling or machine learning methodologies applied to real business problems Deep understanding of e-commerce fundamentals and the key drivers of traffic, engagement, conversion, and revenue — including funnel construction, fallout analysis, buy flow efficiency, and on-site merchandising performance measurement Proven background leading an end-to-end A/B testing or experimentation practice — from hypothesis development and test design through sample size calculation, significance testing, and results communication — with strong fluency in statistical concepts including p-values, Type I/II error, confidence intervals, and sequential testing

Hands-on track record with enterprise clickstream analytics platforms such as Adobe Analytics or Google Analytics. Data visualization tools such as Tableau or equivalent Experience applying advanced data science methodologies to customer behavior or conversion optimization problems — such as predictive modeling, propensity scoring, causal inference, or uplift modeling Familiarity with multivariate testing frameworks and experience scaling an experimentation program across a large digital commerce organization BA/BS in Statistics, Mathematics, Computer Science, Economics, or a related quantitative field; advanced degree (MS or MBA) a plus Exceptional capacity to translate complex analytical findings into executive-ready narratives and influence prioritization decisions with senior cross-functional stakeholders

Skills & Tools Mentioned

• Communication
• Data analysis
• Python
• Sql

Frequently Asked Questions

Can I work from home for this Conversion Optimization Manager - Apple Retail Online role?
Absolutely! This Conversion Optimization Manager - Apple Retail Online job is 100% remote.

What kind of job is this Conversion Optimization Manager - Apple Retail Online position?
It's a full time role.

What skills are needed for this Conversion Optimization Manager - Apple Retail Online role?
Key skills include Communication, Data analysis, Python, Sql. These are core to succeeding in this role.

How do I apply for this Conversion Optimization Manager - Apple Retail Online job?
Easy! Just tap Apply Now above and follow the steps.

Sound like a fit? Go ahead and hit that apply button — we'd love to hear from you!