CashNetUSA Application Support Representative (Remote)
Ready for a new chapter? We're hiring a CashNetUSA Application Support Representative (Remote) for a fully remote role open to folks across the US.
This is a remote CashNetUSA Application Support Representative (Remote) role open to anyone in Remote. It's a full time gig.
About the Role
We are interested in every qualified professional who is eligible to work in the United States.
However, we're not able to sponsor visas or take over sponsorship at this time.
This role is entirely remote. However, candidates must reside within 100 miles of either Chicago, IL, or South Jordan, UT #BI-Work-from-home #LI-Telecommute About the position: Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria.
As an Application Support Representative, you're expected to participate in an in-depth 3-week training program to specialize in a specific brand.
Once your training is finished, you will handle a high volume of inbound and some outbound calls as part of your what you'll do.
You will interact with prospective customers to guide them through the loan application process, with the primary goal of converting these prospects into successful sales.
Key Responsibilities
- Our hybrid roles require in-office work Tuesday through Thursday, with fully remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
- Manage inbound customer calls, providing expert guidance through the loan application process.
- Employee recognition and rewards program
- Ensure high levels of customer satisfaction by clearly explaining the features and what we offer of Enova's products and services.
- Proven capacity to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills.
- Comfortable utilizing new technology and have a proven capable of excel in a remote work environment.
- Summer hours (for eligible roles)
- PTO & paid holidays off
- 401(k) matching plus a roth option (U.S. Based employees only)
- Exceptional communication and active listening competencies with a proven history of professionalism and empathy in customer interactions.
- Charitable matching and a paid volunteer day...Plus so much more!
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Skills & Tools Mentioned
- Communication
- Customer service
- Excel
- Sales
Frequently Asked Questions
Can I work from home for this CashNetUSA Application Support Representative (Remote) role?
Absolutely! This CashNetUSA Application Support Representative (Remote) job is 100% remote.
What kind of job is this CashNetUSA Application Support Representative (Remote) position?
It's a full time role.
What skills are needed for this CashNetUSA Application Support Representative (Remote) role?
Key skills include Communication, Customer service, Excel, Sales. These are core to succeeding in this role.
How do I apply for this CashNetUSA Application Support Representative (Remote) job?
Easy! Just tap Apply Now above and follow the steps.
Don't wait too long — roles like this fill up fast. Apply today!